Frequently asked questions
Common questions about services, booking, and what to expect during your session.
Booking
- How do I book a session?
- Fill out the inquiry form on the contact page with your preferred session type and date. You will hear back within 24 hours to discuss details and availability.
- What is your cancellation policy?
- Plans change — that is understood. Please give at least 48 hours notice for cancellations or rescheduling. Last-minute cancellations may forfeit the deposit.
Sessions
- What should I wear to my session?
- Be comfortable and be yourself. Solid colours are generally recommended, as busy patterns or logos can be distracting on camera.
- Can I bring props or pets?
- Absolutely. Props and well-behaved pets are welcome — just mention it in advance so the session can be planned accordingly.
Delivery
- How long until I receive my photos?
- A first look is delivered within 24 hours of your session. Full edited galleries are typically ready within 1–2 weeks, depending on complexity and scope.
- In what format will I receive my images?
- High-resolution digital files via a private online gallery. Both web-optimised and full-resolution downloads are included where enabled.
Pricing
- Do you require a deposit?
- Yes — a 50% deposit secures your booking. The remaining balance is due on the day of the session.
- Do you offer payment plans?
- For larger packages and commercial projects, payment arrangements can be discussed.
Still have a question?
Get in touch and you will hear back within 24–48 hours.