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Pitfal Solutions

Frequently asked questions

Common questions about services, booking, and what to expect during your session.

Booking

How do I book a session?
Fill out the inquiry form on the contact page with your preferred session type and date. You will hear back within 24 hours to discuss details and availability.
What is your cancellation policy?
Plans change — that is understood. Please give at least 48 hours notice for cancellations or rescheduling. Last-minute cancellations may forfeit the deposit.

Sessions

What should I wear to my session?
Be comfortable and be yourself. Solid colours are generally recommended, as busy patterns or logos can be distracting on camera.
Can I bring props or pets?
Absolutely. Props and well-behaved pets are welcome — just mention it in advance so the session can be planned accordingly.

Delivery

How long until I receive my photos?
A first look is delivered within 24 hours of your session. Full edited galleries are typically ready within 1–2 weeks, depending on complexity and scope.
In what format will I receive my images?
High-resolution digital files via a private online gallery. Both web-optimised and full-resolution downloads are included where enabled.

Pricing

Do you require a deposit?
Yes — a 50% deposit secures your booking. The remaining balance is due on the day of the session.
Do you offer payment plans?
For larger packages and commercial projects, payment arrangements can be discussed.

Still have a question?

Get in touch and you will hear back within 24–48 hours.