Terms of service
Last updated: September 2026
Services
Pitfal Solutions provides professional photography and videography — including brand work, portrait sessions, event coverage and aerial coverage — and operational intelligence and AI systems, in the Denver, Colorado area.
Booking and payment
- A non-refundable retainer secures your session date
- The remaining balance is due on the day of the session
- Prices may change, but are honoured for confirmed bookings
Cancellation
- 48+ hours notice: the retainer may be applied to a rescheduled date
- Under 48 hours: the retainer is forfeited
- No-shows: the full session fee is due
- Weather rescheduling for outdoor sessions is accommodated at no charge
Image delivery
- Edited images are delivered within 2–4 weeks of the session
- Delivery is via a private online gallery
- Gallery access is available for 90 days from delivery
- Rush delivery may be available for an additional fee
Usage rights
- Clients receive a personal-use licence for all delivered images
- Commercial usage rights are included with brand photography packages
- Pitfal Solutions retains the right to use images for portfolio and marketing purposes unless otherwise agreed in writing
- Images may not be altered to misrepresent their original context
Client galleries
- Gallery access is password-protected and private
- Passwords should not be shared beyond the intended recipients
- Downloads are enabled per gallery and may be turned off
Contact
Questions about these terms: info@pitfal.solutions